Gary Ormond

ACCOUNTANT and automotive IT business systems expert, Gary Ormond, has joined KPMG Motor Industry Services to head up the group’s new KPMG Business Intelligence Portal which is currently in the final phases of development.

Mr Ormond will be leading the KPMG IT team as well as an IT group from the Canadian-based Technology Systems International (TSI) in localising and customising the KPMG Business Intelligence Portal for launch in the Australian market.

TSI has an existing auto retail system in Canada that will provide the core computing power for the new KPMG portal which KPMG’s Motor Industry Services group in Australia has spent the previous 12 months designing.

The portal is being developed to provide automotive industry stakeholders in both dealerships and at OEMs with a complete suite of real-time industry intelligence and performance benchmarking.

The portal is equipped to combine other industry data with the financial results of dealerships from the first interaction with the customer to the eventual purchase and subsequent aftersales service of the car.

The portal will come with tools and real-time reports that will allow dealership managers to focus on activities that lead to improved bottom-line results.

Mr Ormond has spent all his career as an accountant specialising in dealer performance management systems.

He qualified as a chartered accountant in South Africa in 2001 and in 2002 migrated to Australia with his family after his wife, Verienne, was recruited by the auto systems company, Kerridge. Mr Ormond was subsequently appointed Kerridge’s financial controller.

Before joining KPMG, he was the network business and profitability manager for Hyundai Motor Company Australia, looking after motor dealer financial and operational management reporting designed to monitor, report and consult on motor dealer and overall network financial and operational performance.

In 2011, before his role at Hyundai, Mr Ormond worked for Toyota Motor Corporation Australia rolling out the company’s in-house TUNE dealer management system to dealers. Some 60 per cent of Toyota dealers use the TUNE system today.

His association with Wayne Pearson and his team goes back to 2005 when Mr Ormond joined the Horwath Motor Industry Services group which subsequently became Deloitte Motor Industry Services.

He spent six years with Deloitte specialising and developing skills in motor dealer business performance, benchmarking and consulting in dealerships in nine countries across Australasia.

During this time he directed and led the development of a motor dealer network business intelligence system for Mercedes-Benz in China.

By John Mellor