AUTOGRAB, the online tool for analysing used car market trends and advertising effectiveness, is launching a new tool that it claims will revolutionise the way used car managers buy, hold and sell their used car stocks.
Called Pipeline, the tool gives used car managers or pricing managers a view of the market for the same cars that are on sale at competing dealerships or being offered by competing private sellers.
“Managers will be able to track their profit and margin throughout that time. This will enable them to make a price decision at the point of listing the vehicle so they can control their profit and their margin,” Mr Odgers said.
“We can then track that vehicle’s performance online across all other marketplaces, across its whole competitive landscape. We provide profitability scoring, give them the marketability scoring, enabling them to control their profitability strategy in used cars.
“This is especially important now as the market is going through a challenging time especially as there is more dealership stock around. “Pipeline shows managers the total value of stock that is tied up in places like reconditioning, the value of stock waiting on photography and the value of stock online.
“So this is enabling them to have full visibility of their assets as they’re getting prepared for sale, how that asset’s price will vary, change and depreciate during that time, and then what their strategy is throughout their retailing process, through to the transaction.
“And then after the sale, we’ll be able to give them metrics on their sold vehicles like performance against other dealers, and enable them to have a clear plan through acquisition, pricing, merchandising and selling from the point of acquiring the car all the way through to the transaction,” Mr Odgers said.
So the business case is, firstly, you go through your acquisition methods, whether that be AutoGrab sourcing tool, whether it be trade-in at the dealership, whether it be auction, whether it be wholesale, whatever it is you acquire a vehicle.
“You send that data feed of your acquisition, or the vehicles you’ve acquired that are getting prepared to be listed, that will sit in what we call pre-listed stock within AutoGrab.
“In there, they’ll be able to set the price and ascertain the market at that point of when the car is going into reconditioning, if it’s in transit from another location, if it’s being prepared for sale or photography, whatever the status of the vehicle is, the used car manager and the pricing managers will be able to understand where that car sits in the market right now.
“We give them a score and predict how that car is going to depreciate in the next week, two weeks, three weeks, based on what the market is doing, using performance metrics like days supply, days to sell, and all those market-relatable performance metrics.
“So when it comes to the point of listing the car for sale on a marketplace or on their dealership websites, they’re able to have a sense of comfort of where their car sits from a competitor landscape, from a price perspective, how many other vehicles are available in the market, across all marketplaces, where they compare against other dealers, where they compare against private sellers, and they’re able to make a price point that they’re comfortable with to move that car and to obtain as much profit in the vehicle as possible based on knowing what the market is doing.
“Right now, managers are relying on gut feel. They book a car into stock and they might have a view about what the market is doing. They’ll price the car and they’ll hope for the best, but Pipeline enables them to have full control and visibility of each of the cars as they move through each status all the way through to the transaction.”
Mr Saxon said that used car managers doing it by the seat of their pants might think they can pick up a car for a great price, but when they go into Pipeline they discover that it’s actually a low price because a shed load of the same cars have just come in from a fleet somewhere.
“Or, when they suddenly see that a fleet has dropped a lot of those same cars, the managers are in a position to immediately respond by repricing any of those cars they have in stock,” Mr Odgers said.
He said that dealerships can tend to hold a car in stock for too long because they are hoping for a sale but they are not aware of what is happening around them.
“They think it is a good strategy but the market suggests otherwise and it just comes down to using data now to make good transactional retailing decisions to maintain and maximise profitability. This is so important right now in this challenging market.”
Mr Odgers said that Pipeline can also help managers identify cars that come their way that are in short supply in the market and are selling quickly.
“You might actually spot a trade coming in that’s a little unusual. You go into Pipeline and you find that no one else has anything like it and the historical data suggests it is a faster seller and therefore you should buy it.
“Or you might have traded a car that’s in pre listed stock that you’re looking at wholesaling but you run it against the market and there’s only two for sale. And in the last 60 days 10 have sold, and they sold in 15 days, and they sold to this price.
“So it’s about using the data and the information to make the decisions in your dealership.”
Mr Odgers said the market data is updated hourly.
He said that the data showing the value of the stock the dealership is holding focuses the minds of managers on the total value of stock that is being held up at various stages as the cars move through the system and the need to get them listed as soon as possible.
“Dealerships will tell you the average reconditioning time is two and a half to three weeks. In that time another 30 cars could have entered the market and the price has changed. So your opportunity to maximise profit is hurt with cars being held up in service, or held up in reconditioning; they are losing their ability to maximise profit early.
“A lot of dealerships will have a defined wholesale strategy, but we think this will help them develop a better one, based on the data and visibility they can now get that they could not get before,” he said.
“A lot of the large dealer groups around the country are ready to launch it as a process in their dealership, and it will be the most robust inventory market management tool in Australia.
Mr Odgers said: “As every major group across the country is focusing on used cars as a way to obtain profit and to build a profitable dealership. And if you aren’t starting to actually use the data and the market insights as part of that strategy, you’re going to end up having some pretty horrible months and being potentially in the red in some cars,” he said.
By John Mellor