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Building industry: Steven Goulding said Isuzu was establishing “a clear focus on how we service and build our customer relationships” and that personal contact and strengthening ties with customers were his top priorities.

ISUZU Australia Limited has appointed Steven Goulding to the position of national fleet sales manager, filling the gap created when Les Spaltman stepped from fleet sales to the Japanese truck brand’s national sales manager in October last year.

Mr Goulding brings more than 20 years’ management experience in the automotive and capital equipment hire industries, the past three years as general manager of Jet Vac Equipment where he was responsible for managing major customer portfolios and overseeing the sale of hydro evacuation equipment imported from the US.

“We’re extremely pleased to have someone of Steven’s experience and pedigree on board for what promises to be a very busy 2017,” said IAL director and chief operating officer, Phil Taylor.

“Steven has a unique skillset that we’ve actively sought and through the work of his predecessor, Les Spaltman, the ground has been prepared for what we hope will be a long and industrious relationship in this customer-facing role.”

Les Spaltman

Mr Goulding, who spent almost three years with Jet Vac and previously general manager of Sherrin Equipment, said he would draw on his experience in procuring capital equipment to help Isuzu build stronger relationships within the marketplace.

“Having been on the other side of the fence, I’ve had experience with truck manufacturers and truck dealers coming to me, looking to sell,” he said.

“Right across the Isuzu team, whether it be at head office or throughout the dealer network, we’re establishing a clear focus on how we service and build our customer relationships.

“I see personal contact and strengthening relationships as top priorities for myself.”

As previously reported, Mr Spaltman took responsibility for national sales late last year as part of a reshuffle that saw his predecessor Andrew Harbison promoted to sales and marketing director.

By Terry Martin

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