Personnel Articles , ,

WODONGA Car World (Avida Albury Wodonga) has won the prestigious Avida Dealer of the Year for 2024 at a spectacular awards night held by the caravan manufacturer at Happo-en in Tokyo.

The award, accepted by Anthony Forti on behalf of Avida Albury Wodonga, acknowledges the dealer’s overall commitment to the Avida brand, superior customer service, sales performance, and continued support in building the Avida community.

Avida praised the dealership for their remarkable customer care, with one customer commenting: “The dealer went beyond what we expected.”

WODONGA Car World (Avida Albury Wodonga) – Dealer of the Year 2024

The award night was held following the Avida dealer conference and attended by dealers and partners from across Australia and New Zealand, with sponsors and delegates also travelling to join the festivities.

Kicking off the evening was a warm welcome and special thanks to the dealers, partners, and sponsors including Fiat, Iveco, Mercedes, Redfoot, Thetford, DLL, and Leisure-Tec, the ongoing support of which are credited as pivotal to Avida’s success.

Acknowledgement Awards were given to several long-serving dealers which have shown exceptional loyalty and commitment to the Avida brand.

ALM Group (Avida Hamilton) has notched up 15 years of service, Australian Motor Homes and Caravans (Avida Newcastle) was celebrated for 35 years and Roberts RV World (Avida Melbourne) was recognised for its four decades in the game.

The Excellence Award for Aftersales was presented to Wodonga Car World (Avida Albury Wodonga).

Judges said the team consistently went above and beyond to provide outstanding service to Avida customers and that their dedication to quality and customer satisfaction set them apart.

Wodonga Car World – Avida Albury Wodonga – The Excellence Award for Aftersales

The Excellence Award in Sales was won by Roberts RV World (Avida Melbourne) as recognition of achieving an impressive increase in sales over the past year, along with 100 per cent completion of the Avida online sales training.

Judges said this was a testament to an unwavering commitment to excellence, even in challenging times.

Roberts RV World Melbourne – The Excellence Award in Sales

Dealer Staff Member of the Year was awarded to Jessica Ovington from 4KRV (Avida Sydney), as voted by Avida customers.

Ms Ovington’s product knowledge, exceptional customer service and attention to detail were highlighted as key factors for her recognition.

Jessica Overington – Dealer Staff Member of the Year

The coveted Customer Satisfaction Dealer of the Year award went to Coffs Caravans (Avida Coffs Harbour) for consistently demonstrating exceptional care toward its customers, reflected in outstanding customer feedback and high satisfaction ratings.

Coffs Harbour Caravans – Customer Satisfaction Dealer of the Year Award

By Neil Dowling

Manheim
Manheim
Manheim
PitcherPartners
DealerCell
Impel
Gumtree
MotorOne
AdTorque Edge
Schmick