20th October 2016
Every dollar we spend in our business is in the pursuit of one thing: the customer
6th October 2016
Daily discipline, solid targets and an early start can turn an average dealership into a star performer
16th September 2016
Women are often deterred by the culture in automotive retailing, according to a leading automotive retail consultant
4th August 2016
Suzuki Australia has formed an all-female squad whose directive is to make the Suzuki buying experience more appealing towards women
9th June 2016
According to a recent US study, the car industry’s sales rituals are alienating customers and preventing engagement
2nd June 2016
Fresh from a record profit result for 2015, AP Eagers is on the move with a change of address for its corporate office
26th May 2016
How do you deal with highly emotional people who make all their decisions based on knee jerk reactions?
13th May 2016
Victorian dealerships have again dominated GM Holden’s ‘Grand Masters’ retail incentive program
9th May 2016
Jaguar and Land Rover dealerships from across the nation have emerged as winners in the British prestige brands’ 2015/16 Retailer of the Year
28th April 2016
Australian jobs will suffer if the proposed motor vehicle importation policy goes ahead
24th March 2016
MOTOR vehicle companies in Australia have continued to announce ‘Dealer of the Year’ and related retail incentive award winners in recent weeks
4th November 2015
Mercedes-Benz UK is hiring a new breed of dealer staff to boost the company’s professionalism and meet the needs of its increasingly younger customers
20th October 2016
Management Workshop: Manage your biggest asset – your customers
Every dollar we spend in our business is in the pursuit of one thing: the customer