ISUZU Australia Limited (IAL) has recognised nine of its top-performing dealerships at its annual Dealer Excellence Awards as the Japanese importer marks 35 consecutive years on top of Australia’s truck sales ladder with a landmark 13,658 new trucks sold in 2023.

The coveted IAL Dealer Excellence Awards evaluate annual performance and scrutinise dealerships across a range of key operational elements, including sales, parts, customer experience, training, and business management.

IAL director and chief operating officer Andrew Harbison said the winning dealerships for 2023 represented a mix of metropolitan and regional locations, with four from Victoria, two from Western Australia and one each from the ACT, New South Wales, and South Australia.

“IAL is committed to delivering the very best truck experience for customers across the country, evidenced by our recent accomplishment of 35 years as Australia’s truck market leader,” said Mr Harbison.

“And it is the consistent professionalism and expertise of the dealer network that helps to achieve these great results for the company and for our customers.

“We are delighted to award nine of the top dealerships in 2023 and acknowledge their efforts in going above and beyond.

“It is great to see winners from previous years returning but I would like to extend my congratulations to all dealerships who participated and earned a top spot in the rankings.”

Mr Harbison said the long-running Excellence Program plays an important role in cultivating IAL’s industry-leading sales and aftersales approach, adding that it serves to remind dealerships to constantly improve their standards across all work areas, while promoting healthy competition within the network.

Importantly, he said it also serves to ensure IAL customers receive outstanding service, and that Isuzu remains the brand of choice for both new and returning truck buyers.

“With over 70 locations in the Isuzu Dealer Network, these awards are hard to come by, so congratulations to our top nine Dealer Excellence winners,” added Isuzu Australia Limited chief of sales and aftersales Ben Lasry.

“The standards and criteria we set are very high, which is a testament to how hard these teams are working for their customers and businesses in the local region.

“Isuzu Trucks recently introduced a reinvigorated Care program, which has been helping to take the ownership experience to a whole new level and showing that as always, Isuzu has the customer front of mind.

“2024 is well and truly underway with everyone at Isuzu revved up to support trades, services and businesses great and small across the Australian states and territories.”

2023 Isuzu Trucks Dealer Excellence Program winners:

Ballarat Isuzu – Victoria

Canberra Isuzu – Australian Capital Territory

Geelong Isuzu – Victoria

Major Motors – Western Australia

Northeast Isuzu – South Australia

Patterson Cheney Trucks – Victoria

Southwest Isuzu – Western Australia

Wagga Motors – New South Wales

Westar Truck Centre – Victoria