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Frequently asked questions

What are my payment options?
Our accepted payment method is credit/debit card or PayPal.  We accept Visa, Mastercard and American Express.
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In order to become a GoAutoNews Premium member you need to purchase your membership package and set up your login account.

As part of your membership you will receive ‘credits’ that you use to unlock articles on the website. When an article is unlocked and that article’s credits deducted from your account, you can view it as many times you like.

What are credits?
When you pay for a GoAutoNews Premium membership (depending on your membership package) you will receive a credit amount which is held in your membership credit account. Most articles on the GoAutoNews Premium site have a credit value. Each time you read an article, that article’s credit value will automatically be deducted from your account. NOTE: If you run out of credits, you will need to top up your membership credit account by purchasing another membership package.
Can I still read GoAutoNews Premium articles if I don't subscribe?
Apart from the free stories continued from GoAutoNews (see below) you must have membership credits to view GoAutoNews Premium articles.
Will I need to use my membership credits for articles that are continued from the GoAutoNews newsletter?
Articles that first appear in GoAutoNews that are continued online will not require credits to view. Some GoAutoNews Premium articles or features that are promoted from GoAutoNews will require credits when viewed online but readers will be notified that they require membership to view them online.
Will the same number of credits be required for each article or feature?
No. Most articles in the GoAutoNews Premium website are free or either 5 or 10 credits to view. However certain articles, case studies or management features that have required significantly greater research will require more credits to view. You will be told the credit value of various articles or features.
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How long do my credits last?
GoAutoNews Premium membership credits have a 12 month expiry.
What happens when my credits run low?
Members of GoAutoNews Premium will be notified via email when their credit account is low. To purchase more credits you only need to login and head to the My Account page.
Can I cancel my membership at any time?
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