INDIQATOR, formerly Cox Automotive Australia’s Retail and Data Solutions division, has appointed Gillian Allen as CEO.

She was previously head of product and engineering at Cox Automotive Australia, where she led the development and delivery of key platforms that now form the foundation of Indiqator’s product suite.

Gillian Allen – Indiqator CEO

Her career spans nearly two decades in automotive technology, with a strong track record of driving innovation, cross-functional collaboration, and customer-focused solutions.

Ms Allen said: “I’m truly honoured to lead our talented team into this next chapter of growth and innovation.”

“The past few months have been energising. We’re focused on delivering smarter, faster, and more flexible solutions that help dealerships thrive.”

Jamie Nicholson has been appointed as chief operating officer. He was previously managing director of Indiqator’s service platform Xtime Australia and operations manager of Xtime.

Indiqator said he has a proven track record in management and a deep understanding of dealer operations and platform delivery which makes him a pivotal force in driving performance and execution.

Jamie Nicholson – Indiqator chief operating officer

Mr Nicholson said: “At Indiqator, we’re building more than just platforms – we’re shaping the future of automotive retail.

“With Radius and Xtime gaining momentum, and new OEM partnerships coming online, we’re focused on delivering solutions that not only meet today’s needs but anticipate tomorrow’s opportunities. It’s an exciting time for our team, our partners, and the industry.”

The company has also appointed David Lonie as chief revenue officer, a strategic appointment that it said aimed at amplifying Indiqator’s commercial momentum.

He was previously OEM account director at Xtime and Indiqator said he brings a wealth of experience in OEM-dealership operations and a deep understanding of the relationships between manufacturers and their dealer networks.

David Lonie – Indiqator chief revenue officer

“His expertise is set to play a pivotal role in strengthening Indiqator’s commercial partnerships and elevating customer engagement across the board.”

Mr Lonie said: “As Indiqator enters this exciting phase of growth, I’m proud to be part of a leadership team that’s deeply committed to delivering meaningful outcomes for our dealer and OEM partners.”

These appointments come at a time of significant momentum for Indiqator, with its service platform, Xtime, named the official provider of the Mitsubishi Online Service Booking Solution.

The rollout is now underway across more than 170 dealers nationwide, streamlining service bookings, enhancing customer experience, and boosting operational efficiency across Mitsubishi’s dealer network.

Indiqator’s website platform, Radius, which powers dealership websites, is expanding rapidly across OEM networks. It has Nissan, Ford, and Volkswagen now live and Hyundai and Subaru are next in line, allowing dealerships to gain access to a more intelligent and consumer-focused website experience.

Indiqator is part of Constellation Software via its operating group Vela.