BYD Australia and New Zealand has appointed Paul Macey as head of operations at BYD Financial Services. 

He will be responsible for building Financial Services into a genuine competitive advantage for customers and dealers, helping make it easier for customers to choose, buy, and stay with BYD. 

Mr Macey was previously head of strategy and financial services at LSH Auto Australia. 

Prior to that role, he was with Mercedes-Benz Financial Services Australia for six years, most recently as head of sales and marketing.

Mr Macey said that in his new role at BYD, he is charged to ensure the products and services are “simple and accessible, continuing to develop campaigns that drive vehicle sales and customer retention, strengthening our insurance and tertiary offerings, and working closely with our dealer and strategic partners to create a seamless customer experience”. 

Paul Macey head of operations BYD Financial Services

“The brand has incredible momentum, and the organisation has an impressive sales culture with a clear ambition to do things differently.  

“I am grateful for the warm welcome so far and excited to be part of what comes next.” 

Mr Macey said that BYD Financial Services was also expanding its team and expertise to support its expansion phase and said there were opportunities across credit operations and compliance.  

“This includes practical expertise in serviceability models, credit assessment, responsible manager requirements, delegation of authority, collections, and day-to-day credit operations,” he added.  

“We are also looking for people who can drive dealer performance and enable execution across a high-volume, expansive dealer network, alongside expertise in the development and delivery of financial products.”