THE first graduates from Isuzu Ute Australia’s in-house training program have now qualified as the brand’s first master technicians and are working in national dealerships.

The seven master technicians came through Isuzu Ute Australia’s (IUA) in-house ‘Technical Pathway Program’, an elite training pathway established in 2022. 

IUA master technicians- (L-R) Daniel Del Zoppo, Peter Carter, Benjamin Persall, Mikael Tanzil

Available to Isuzu Ute aftersales professionals nationwide, the scheme has currently certified more than 200 technicians within the IUA dealership network.      

IUA said it was a significant milestone that each of the seven successful master technicians had proven their expertise across a rigorous multi-year program incorporating comprehensive bronze, silver and gold level professional benchmarks.

IUA master technicians assessment

“The prestigious qualification recognises advanced training and aptitude across diagnostic, mechanical, and specialist fields, with successful recipients entrusted to provide unparalleled mentorship to others. ‘IUA Master Technician’ is the highest level an IUA technician can achieve,” the company said.

IUA’s debut generation of master technicians are Peter Carter (Blacklocks Isuzu Ute, Lavington, NSW), Daniel Del Zoppo (Big River Isuzu Ute, Berri, SA), Luke Hamilton and Mikael Tanzil (both from Gardner Isuzu Ute, Cannington, WA), Benjamin Pearsall (Jackson Isuzu Ute, Launceston, Tas), Joshua Pederson (Brisbane Isuzu Ute, Brisbane, Qld), and Glenn Punch (Southland Isuzu Ute, Cheltenham, Vic),

IUA said that each graduate was required to complete nine three-day courses over a period of three years to qualify for the assessment phase. 

Final examinations were conducted over two days, with individual testing encompassing product knowledge and practical ability across a variety of simulated vehicle faults.

IUA managing director Junta Matsui said: “We couldn’t be prouder of this outstanding first-ever generation of Australian Isuzu Ute master technicians.”

IUA managing director Junta Matsui Matsui

“Their dedication, professionalism, and passion for the brand are nothing less than inspirational and help to ensure that our customers continue to be in the safest of hands.

“I look forward to welcoming more master technicians to the Isuzu Ute Australia family in the future, as we strive to provide the very highest levels of customer service at dealerships across the country.”