He joins the senior leadership team to continue growth in the e-commerce space and maintain CouriersPlease’s position as one of Australia’s leading courier and freight services.

Prior to CouriersPlease, he was eight years at Australia Post where he oversaw the growth of the business’ $6 billion operational network and helped establish its parcels division.

At Australia Post, Mr Jacobson was instrumental in the development of more than 10 new parcel sites during the industry’s e-commerce boom.

Prior to this position, he worked with some of Australia’s leading businesses including Wesfarmers Industrial and Safety, Best and Less, KPMG and E&Y. He is a chartered accountant and holds a Master of Applied Finance.

“I’m thrilled to welcome Marc to the team. His impressive track-record overseeing business growth is a huge win for us, but it is his tenacious attitude and innovative thinking that will help CouriersPlease on its trajectory in being the fastest growing parcel and courier service in Australia,” said CouriersPlease CEO Richard Thame.

“Marc also has a keen interest in the customer experience, having worked in Best & Less’s commercial division, so he understands retailers and the external pressures they face. I’m looking forward to working with Marc and utilising his keen expertise to unlock new areas of growth.”

Mr Jacobson said: “It’s a privilege to be joining CouriersPlease at such an exciting time for the company, and the industry as a whole.

“Although there are economic headwinds that need to be managed, e-commerce continues to grow at a faster rate than bricks and mortar and CouriersPlease is in the best position to take advantage of this growth.

“Considering UK e-commerce sales make up around a third of total retail sales, and Australia is currently sitting at around 20 per cent, we know that there is a considerable area of room for growth.

“With a superb team of staff and a network of hardworking franchise partners, I have no doubt that this can be achieved.”

EXPANDING: Courier and freight service business looks to expand e-commerce in Australia

By Neil Dowling