IVECO Trucks Australia has made two executive appointments, promoting James Johnson to the position of national manager of fleet and recruiting Barry Woods for the role of head of customer services, effective immediately.

Mr Johnson was previously national manager of retail and fleet sales LCV at Iveco. He has over 27 years of experience in the commercial vehicle and automotive sectors with several leading brands.

In his new role, he takes responsibility for the fleet sales function across Iveco’s entire portfolio, ranging from light vans and cab chassis through to 90-tonne GCM B-double prime movers.

Mr Johnson’s remit will also see him work across the company’s off-road ranges including Daily and Eurocargo 4×4 products as well as the heavy-duty T-Way 4×4, 6×6, 8×4 and 8×8 product lines.

James Johnson

Barry Woods was previously dealer principal of Iveco New Zealand. Another experienced industry executive, Mr Woods held this position for five years, in which he covered all aspects of Iveco sales, service, parts support and customer service in NZ.

Iveco Trucks Australia managing director Glen Dyer said he looked forward to seeing the positive effect the pair would make to Iveco’s Australian operations, with a specific, ongoing focus on brand and customer experience.

“Since beginning with us in 2024, James has had a positive impact on our team and customers thanks to his strong understanding and passion for the fleet segment,” Mr Dyer said.

“His combination of leadership skills, strategic thinking and deep commitment to driving sales growth and customer satisfaction, makes him a fantastic advocate of the Iveco brand.”

Barry Woods

Mr Dyer said Mr Woods’ holistic industry background placed him well to meet the challenges and opportunities of the critical head of customer services role.

“Barry brings a wealth of leadership experience along with strong expertise on customer quality and experience, making him an ideal fit to guide the aftersales team and to drive continuity while further developing efficiencies across our parts and service operations,” Mr Dyer said.

Both appointments were made as Iveco is in the midst of a new product rollout phase that has seen the recent launch of its latest medium duty Eurocargo range and new Daily van and cab-chassis product lines, with more to follow.