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TOYOTA Financial Services (TFS), in what it describes as an industry first, has extended its guaranteed future value offer under its Toyota Access program on new cars to now include certified used vehicles.

From this week, the offer applies to Toyota Certified Pre-Owned Vehicles. The company expects 20,000 certified used cars to be sold this year.

Traditionally, car-makers have tended to restrict their sales programs to new cars because that is the business they are in, but this move marks a change to this mindset where Toyota is moving to take a strong interest in the welfare of all of its owners, whether the car is new or used.

The move means that at the end of the loan period, the car owner can sell the vehicle back to TFS for the guaranteed future value which is subject to fair wear and tear conditions and a kilometre allowance.

The owner can also buy the vehicle outright or trade it in for another model.

Toyota Access was created for new cars in 2012 and has been written into more than 100,000 finance contracts.

Toyota Access determines the value of a vehicle at the end of a loan term by analysing sales results of similar cars, new model data and economic factors. It also factors in an agreed end odometer reading.

TFS general manager of retail finance and insurance, Craig Neville, said the expansion of the guaranteed future value option was “a natural extension of the current new-car offer”.

“Toyota Access was the first guaranteed future value product in Australia and has been massively successful. It is a win for dealers and consumers,” he said.

“In the development of the product, we worked collaboratively across the entire business to ensure we could provide the guest with the certainty of knowing what their vehicle will be worth at the end of their loan term.

“Sales of new vehicles has often been the focus for manufacturers. Extending Toyota Access across Toyota Certified Pre-Owned Vehicles shows our commitment in supporting all of our guests.”

Under the program, buyers have the option to choose a vehicle usage plan, from light usage at 80,000km to heavy usage at 200,000km.

The offer is available on vehicles up to five-and-a-half years old at the start of the loan term. Toyota Certified Pre-Owned Vehicles include existing benefits of a full service history, independent car history background check, comprehensive quality inspection by a qualified Toyota technician and 12-month cover with Toyota Roadside Assist.

By John Mellor

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