13th December 2016
Lexus has reinforced its reputation as a benchmark brand for aftersales service with an emphatic top rating in JD Power’s 2016 CSI
12th May 2016
FCA Australia has embarked on a program to slash customer complaints about quality and repair work on its vehicles
11th April 2016
FCA is refocusing its efforts on drastically improving its customer service levels in a bid to turn around the group’s flagging sales Down Under
9th December 2015
Nissan Australia has rejected increasing dealership numbers as a way of growing sales as it sticks to a five-year plan aimed at better customer service
13th December 2016
Exclusive: Lexus the one to beat for luxury service
Lexus has reinforced its reputation as a benchmark brand for aftersales service with an emphatic top rating in JD Power’s 2016 CSI