16th January 2022
As key changes loom, ensuring sales teams put vehicle selection first remains a core attribute
9th October 2021
Empower your sales team with customer can-do to offset a decade of disruption
4th September 2021
Cracking the code on selling cars in the service driveway leads to high conversion rate
13th December 2016
Lexus has reinforced its reputation as a benchmark brand for aftersales service with an emphatic top rating in JD Power’s 2016 CSI
12th May 2016
FCA Australia has embarked on a program to slash customer complaints about quality and repair work on its vehicles
11th April 2016
FCA is refocusing its efforts on drastically improving its customer service levels in a bid to turn around the group’s flagging sales Down Under
9th December 2015
Nissan Australia has rejected increasing dealership numbers as a way of growing sales as it sticks to a five-year plan aimed at better customer service
16th January 2022
Back-to-basics in the showroom
As key changes loom, ensuring sales teams put vehicle selection first remains a core attribute